Hi Roger...boy oh boy...everything is absolutely fantastic. Talk about the nick of time though. ! If all the work had been one day later it sure would have been miserable for all involved. The Dent guys were so quick and efficient.and probably the most professional trades people I have ever had the pleasure of dealing with. You really are all a great team. I will be spreading my experience with you and your team to everyone I know with absolutely no worries that my exxperience was just what Kam City delivers..period.
688 Cowan Street.
Hi Roger ... I just wanted to send you a quick thank you note... the new furnace is working out great and we are really happy. Thank you once again.
Cheers
Hi Roger,
I just wanted to thank you and your team of professionals for a job well done. I have included a letter of recommendation and hope that you will forward it to others so they can see what an amazing job was done.
I called the Lennox number from Costco during the day when my air conditioner stopped working on a 30 degree plus day. That evening I had a message from Elaine! I phoned for an appointment and it was set up for the next morning. Roger arrived on time for our appointment and gave excellent advice, information, and a written quote. I compared the price with other companies and found it to be the lowest quote with the best quality.
I contacted Roger who answered my questions and said we would go ahead with the installation of the AC. I also had further contact with Elaine and found her to be extremely helpful. Between Roger and Elaine the installation of our AC was organized for the following day.
The installers were awesome!! They did their job well and answered all our questions. We appreciated their expertise.
The most amazing part of this whole process was that it was completed the next day after the quote in very hot weather. We are completely impressed with Costco, these employees and the professionalism from everyone involved. Thanks for making this a pleasant experience!!!
"KamCity Mechanical returned my call and took care of my repair, In great time. They did a wonderful job, and recommend them to anyone."
I would like to express how grateful I was for James and his crew . The guys were extremely professional, efficient and polite. It was such a positive experience and we look forward to dealing with your company again.
Thank you
Furnace is working well, much quieter then old one, and keeping house toasty warm.
Thank you for the quick installation.
Hi Roger,
We are writing you to let you know that we are very pleased with our recent purchase of the Dave Lennox Signature SLP98 furnace, I Comfort Wi-Fi thermostat, and XC17 Lennox Signature AC. The air quality, temperature consistency, and quietness throughout the house is much improved and both have performed as you promised. Our heating and cooling costs have dropped considerably, compared to our old systems.
Your team did an excellent job of removing the old furnace and installing the new one. Prior to our purchase, Roger did a great job of explaining the differences between each type of furnace and air conditioner, and helping us with our selections.
We believe KamCity Mechanical, and Lennox, are very good companies to do business with, and are impressed with the service and quality your business has provided for us. We remain confident that we’ve made the right purchase decision.
Thank you.
I’m taking this opportunity to let you know that we are very pleased with our new Lennox furnace installation. I believe it was a SLP98UH070XU36.
The heat is uniform throughout the house and SO much quieter. And please thank everyone involved for the courteous and efficient service.
Sincerely
Elaine
I wanted to let you and Roger know that the crews of guys that came out to install our furnaces and a/c systems were great. They were all
Friendly, polite, worked hard with no complaints. They were also excellent in the way they explained everything to John and I, and showed
Us how to use the new thermostats, as well as explain what still had to be done with the a/c units in the spring.
Great guys, they will go a long way to building Kam City’s reputation.
KamCity Mechanical Ltd. installed a new hot water heater in our home in December 2014. We highly recommend this company, as we received excellent service.
Our first contact was with Elaine, at the Costco booth. She was very informative, and ensured that we were aware of the different types of hot water heaters, the costs and rebates available through FortisBC and Costco. She also recommended the unit that would be appropriate for our home.
The date was set to have the hot water heater installed and a confirmation voice mail was left for us.
The installers, Erick and Dustin arrived on time, were very friendly and installed the unit in a very timely manner. They removed the old unit and left the area very tidy.
We are very happy with the great service!!
The staff from KamCity Mechanical did a great job installing our new 50 gal high efficient hot water heater. They’re kiosk/display booth in Costco caught out attention with the bold signs, and the fact that they had a tank sitting there definitely sparked our interest. I really felt like my business was valued right from the time I spoke with Eileen on the phone, dealing with her in Costco and having Roger come out to ensure that the tank would fit properly in the space. Eric and his helper did the job to our satisfaction and in a timely manner. The FortisBC Rebate and Costco Cash back card were also great incentives towards this purchase.
